FAQ
myhabi is a platform that helps owners manage their house(s) and connect with renters. There are two sides to the platform: Owners and Renters.

The first step involves creating the house in the system. This step is accomplished by the owner. The program can then be used by the owner to MANAGE the property, RENT the house (or both!) and a RENTER to rent a house.

  • MANAGE: The program helps owners organize information about the house. (See myHabi MANAGE tab in the menu for more details.)
  • RENT: In addition (or instead!), owners can create a compelling listing of their house and invite potential renters to view the listing and make a reservation.
  • RENTER: If invited, a renter can view a listing, ask questions of the owner, make a reservation, and securely pay for the reservation.
A key difference between myHabi and other platforms is that it is designed as an invitation-only tool driven by the owner of the house. myhabi MANAGE house information is private and can only be seen by the owner unless they specifically authorize someone else to view the data. (Perhaps their spouse? Property manager?) Invitees have the same information available to them as the owner. Similarly, a house's rental listing can only be seen by users that the owner specifically invites to see the rental listing. If you are taking advantage of both the information organization side AND the rental side of myhabi, the invitees that can see the rental listing can not see the non-rental data describing your house (unless, of course, you have sent out a separate invitation to view the data MANAGEment model).
The short answer is ... anyone who wants to (assuming they are well behaved!). We reserve the right to suspend users that are deemed abusive or that are inactive over a prolonged period of time.
  1. Register on the site
  2. Look for a confirmation email and click the embedded link. (If you don't get an email, check your spam folder)
  3. Login with your newly created credentials. You will be asked what you want to do on the site:
    • Manage a house
    • Rent out my home
    • Rent a house
myhabi MANAGE is currently free to use for the first house modeled and with some limitations on the size of iamges uploaded.

myhabi RENT charges $30 to the owner and $30 to the renter when a rental transaction occurs (if no transaction occurs, there is no charge). We balance the costs to create a even playing field on both side of the transaction and are trying to keep the costs low (or at least a lot lower than the alternative platforms!) so you'll be happy using the system.

Feel free to use other platforms and communicate with your renters/owners directly (we give both parties the relevant emails).
Yes!

With the same user credentials, you can utilize any combination of the three 'roles'. Switching between the roles is as easy as navigating to 'My Account' under your name after logging in and clicking the Change Role button.
  1. Click on 'My Houses' in the navigation bar.
  2. Click the Add a new house button.
  3. Fill out the basic name and address information.
  4. You will be returned to the My Houses page where you should now see the house you just added.
  5. Finally, click on the Data Summary icons to start adding information.
In order to add information, you must have read/write access to the house. If you are the owner of the house, you automatically get edit privileges. If you were invited to see the house, the owner gives you read only or read/write access. If you only have read access and you feel like you need read/write access, please contact the owner to make changes to your privileges. Assuming you have read/write access:

  1. Click on 'My Houses' in the navigation bar.
  2. Click on the relevant Data Summary icon in the house where you want to add information.
  3. If there is already information for the house in that category, the data icon will be blue, otherwise it will be gray. To add to the category:
    • If there is no information in your category (i.e. icon), you will be brought directly to an 'Add' screen. Enter the information and click 'Save'
    • If there are existing entries in your category for that house, you will be brought to the information summary page. Click on the Add a new 'your selected category' button and enter the information on the form and click save.
  4. You will be returned to the view of the house.
  1. Click on 'My Houses' in the navigation bar.
  2. Click on small house icon in the Data Summary section.
  3. Adjust the basic information in the form and click the Save Edits button.
  4. You will be returned to the My Houses page.
The main route to see (and add/edit if you have read/write privileges) information about a house is through the icons in the Data Summary section in 'My Houses'. If there is existing information for the house in a particular category, the data icon will be blue, otherwise it will be gray.

  1. Click on 'My Houses' in the navigation bar.
  2. Scroll down to the house you are interested in
  3. Click on the relevant icon in the Data Summary section. For example, you can click on the icon of a paint brush to view paint information, the washing machine icon to view appliance data, etc.
YES! well 'Yes', assuming you are the owner of the house. If you are not the owner but you believe that someone would benefit from viewing the house information, please contact the owner and ask them to send an invitation.

Assuming you are the owner:
  1. Click on 'My Houses' in the navigation bar.
  2. In the Data Summary section, click the Invite Guest button and fill in the information on the form.
  3. One of the pieces of information requested is to specify the access level. You can select either 'Read Only' or 'Read/Write'. 'Read/Write' allows the user, even though they are not considered the owner of the house, to make any changes to the house (except for inviting others to see the data).
  4. If you are sharing the house data with a registered user, an email will be sent to their email address letting them know they can view the house.
  5. If you are sharing the house data with a new myhabi user, an email will be sent to their email address letting them know they can view the house after they register.
Remember, access can be given to another person at either the my habi MANAGE level or from the rental listing perspective in my habi RENT. These different levels of access must be set up separately.
We never used to have to worry about the orientation of pictures (maybe landscape vs portrait) but now we do since phones and tablets can be held any which way while snapping a pic. A lot of software can access a 'rotation' field in an image's informational data and auto-correct how the picture is presented. Unfortunately, when images are uploaded to the web, this information isn't available so myhabi can't get it looking right. Luckily, there's an easy way to fix pictures before uploading them to myhabi.

In the Windows environment:
  1. Open your picture in Paint.
  2. Rotate it if you have to (you likely won't need to do anything)
  3. Save it.
You should be good to go! Just upload it to myhabi.

If you are working on the Mac,
  1. Open the file you want to fix in Preview.
  2. Assuming it looks correctly oriented, click the Rotate Left tool once to rotate the image to the left.
  3. Click the Rotate Right tool once to rotate it back.
  4. Save it.
Sounds counterintuitive, right? Well, what you've actually done by rotating left then right is get it to the orientation you want and erase the orientation information embedded in the image. Obviously, if the image doesn't look right when you first open it up in the program, just rotate it until it does and save it.

You should be good to go! Just upload it to myhabi.

Thanks to Brian Culler (brianculler.com) for pointing in the right direction on the Mac fix.
There are a couple steps to creating a rental listing on myHabi:
1. Create listing
2. Connect to Stripe
3. Get Approved


  1. Log into myhabi RENT.
  2. Click the 'Create listing' entry in the navigation bar.
  3. Select either an existing house in myHabi or a new house setup:
    • If 'Existing": Click on the box with the house for which you want to create a listing.
    • If 'New": Enter the name and address information and hit the 'Add' button.
  4. You will be sent to a template with different sections to fill in. Click each section to add information. The information is saved as you make progress but the listing is not available to your invitees until you 'Publish' it.
  5. Once you are done adding the information, hit the 'Publish' button. myHabi will run through several checks on the information and will either let you know where there is a problem or if there are only warnings, it will ask you to hit the Publish button a 2nd time signifying that you are OK with accepting the warnings.
  6. You will then be sent to the 3rd party payment system, Stripe, to create an account. (If you already have an account on Stripe, you will be given the opportunity to log in and connect your account to myHabi.) The Stripe on-boarding process is quite complete (i.e. it will take a bit of time!) which ultimately protects you and your renters and enables myHabi to offer a secure method of payment. (We strongly suggest you read Hints for creating your Stripe account below before you go through the process.)
  7. If the account set up in Stripe is successful, you will be returned to myHabi and your listing will be submitted for approval.
  8. To provide some additional protection, myHabi will check that your Stripe account is properly connected to our platform and that it has been approved by Stripe for payments.
  9. We reserve the right to request supporting documentation of home ownership, although since the system is based on invitations there is the presumption of familiarity between renter and owner.
  10. Assuming everything is set up properly, you'll be notified by email that your listing has been approved and you can send invitations to potential renters!
The rental listing is only available to those individuals that you specifically invite.

  1. Log on to myhabi RENT.
  2. Click on the menu entry entitled 'Manage listing(s)'.
  3. Your published and approved listed houses will appear in blue-outlined boxes and will have a button entitled 'Invite' on the right-hand side of the box. Click the 'Invite' button.
  4. Fill out the name and email information in the form then click the 'Invite' button.
  5. If the invitee is registered on the myHabi platform, they will receive an email notification that they have been invited to see the listing. If the invitee does not yet have a user id in the system, they will receive an email notifying them of the invitation and asking them to create a user id in order to see the listing.
  1. Log into myhabi RENT.
  2. Go to the dropdown menu under your name and click 'User Profile'.
  3. Click on the 'Manage' button next to the 'Rental guest access granted entry.
  4. The following screen will display the users that you have invited to view your listing(s). Click on the invitee that you want to adjust.
  1. Log into myhabi RENT.
  2. Click on the 'Manage listing(s)' entry in the navigation bar.
  3. Click on the listing you want to edit.
  4. Click on the 'Scheduling' box.
  5. Make any necessary changes to the parameters and click 'Update'. If there are no changes, simply click 'Block Dates'.
  6. Block dates in the calendar. Double click on a single date to block. Single click on the beginning date followed by a single click on an ending date to block a range of dates.
  7. Click 'Update'.
myhabi costs a flat fee per rental for both the owner and the renter. Each side of the transaction pays myhabi $30 per rental.

So, do you really need to go through the sign up process for getting a Stripe account? Well, YES, assuming you'd like to be paid for renting your house . (If you are renting someone else's house, you don't need to create an account, you just need to pay with your credit card.)

Also, if you already use Stripe you don't need to sign up for a new account, you can just connect your existing account to the myHabi platform when prompted.

Although Stripe's account creation process can seem a little overboard at times, given the financial fraud rampant on the web these days, we think it is part of a sound business practice. Stripe goes through a "Know Your Customer” process intended to mitigate fraud risk. Ultimately this is good for you and your renters.

So now that we have that behind us, here are a few hints:
  1. Gather as much of the information as possible first, it will make the process go more smoothly!
  2. Names and addresses of the owners
  3. If set up as an individual:
    • Bank account number and routing number
    • The last 4 digits of your SSN.
    • Web page. The web page can be a social media link if you don't have a web site. If you have no web presence, let us know and we'll work with you to set up a page.
  4. If set up as a business:
    • Bank account number and routing number
    • Your EIN.
    • Web page. The web page can be a social media link if you don't have a web site. If you have no web presence, let us know and we'll work with you to set up a page.
After you've successfully signed up for a Stripe account, you can log onto your account and navigate to your Dashboard (separate from myhabi). This will allow you to see and manage any transactions in your account that originate in our platform or wherever you use Stripe. You'll also be able to manage payments, resolve disputes, etc.
We never used to have to worry about the orientation of pictures (maybe landscape vs portrait) but now we do since phones and tablets can be held any which way while snapping a pic. A lot of software can access a 'rotation' field in an image's informational data and auto-correct how the picture is presented. Unfortunately, when images are uploaded to the web, this information isn't available so myhabi can't get it looking right. Luckily, there's an easy way to fix pictures before uploading them to myhabi.

In the Windows environment:
  1. Open your picture in Paint.
  2. Rotate it if you have to (you likely won't need to do anything)
  3. Save it.
You should be good to go! Just upload it to myhabi.

If you are working on the Mac,
  1. Open the file you want to fix in Preview.
  2. Assuming it looks correctly oriented, click the Rotate Left tool once to rotate the image to the left.
  3. Click the Rotate Right tool once to rotate it back.
  4. Save it.
Sounds counterintuitive, right? Well, what you've actually done by rotating left then right is get it to the orientation you want and erase the orientation information embedded in the image. Obviously, if the image doesn't look right when you first open it up in the program, just rotate it until it does and save it.

You should be good to go! Just upload it to myhabi.

Thanks to Brian Culler (brianculler.com) for pointing in the right direction on the Mac fix.
You should have the owner's email from the invitation, just shoot them a message and ask. If it's more convenient to utilize the email functionality in the myhabi system, then:

  1. Log into myhabi RENTER
  2. Click on the 'Show listings' entry in the navigation bar. If you only have access to one listing, you will go directly to that listing. If you have access to multiple listings, then click on the listing in question.
  3. Near the top of the screen just under the address, you will see a button titled 'Ask Owner a Question'. Click the button and fill out the entries of the form.
Since this is an invitation-only system, the first step is that you need to be invited to rent the house in question. If you've been invited, then:

  1. Log into myhabi RENTER
  2. Click on the 'Show listings' entry in the navigation bar. If you only have access to one listing, you will go directly to that listing. If you have access to multiple listings, then click on the listing in question.
  3. On the top right hand part of the page you will see a scheduling section. In the calendar widget, click on the first date of your desired rental period and then click on the last date. If the rental period conforms to the scheduling parameters set up by the owner and the dates are free, the dates should be highlighted in green. If the date range doesn't get highlighted, the system should return a message in red explaining the problem.
  4. If the dates are highlighted and you see a cost below the calendar (cost details can be viewed by clicking the 'Cost details' button), click the 'Request' button.
  5. Fill out the form with some details about your group and the stay then click 'Send Request Email'. The more detailed the information you include in this initial form the more likely it is that the owner will accept your reservation request.
  6. The owner should get back in touch with you with additional questions if there are any or with a confirmation that your stay is booked!
  7. Finally, once booked, you will need to log back into the platform and click on the 'My reservations' navigation entry.
  8. You should see the reservation listed in the table. The Status should read Accepted. Under the 'Initial Payment' columns click the button and enter your credit card information. The reservation will be held for 2 days and will be released if payment is not made.
myhabi costs a flat fee per rental for both the owner and the renter. Each side of the transaction pays myhabi $30 per rental.

No, you'll just use Stripe as a payment system to pay with your credit card.